Terms of Service

1. Definitions

The following terms apply throughout these Terms of Service:

• "Company," "we," "us," or "our" refers to NoticeGen, the operator of this platform.
• "Service" refers to the NoticeGen web application, including all document generation tools, rule-engine validation, PDF output, and any related features made available at noticegen.com and its subdomains.
• "User," "you," or "your" refers to any individual or entity that accesses or uses the Service, whether or not they have created an account.
• "Generated Content" refers to any document, PDF, form, notice, affidavit, checklist, or calculator output produced by the Service based on inputs you provide.
• "Input Data" refers to any information you supply to the Service, including but not limited to landlord details, tenant information, property addresses, lease terms, and notice reasons.
• "Credits" or "Units" refers to the prepaid entitlements associated with your account that allow you to generate notices. Credits are consumed upon each successful document generation.
• "Subscription" refers to an annual recurring plan that grants you a defined or unlimited number of Units for the applicable billing period.
• "Rules Engine" refers to the automated system that validates notice content against applicable state statutes and, where applicable, municipal ordinances.

2. Service Description

NoticeGen is a software-based document preparation platform designed for residential landlords and property managers in the United States. The Service enables Users to generate court-ready legal notices — including but not limited to pay-or-quit notices, cure-or-quit notices, unconditional quit notices, and lease violation notices — by completing guided input forms.

Each generation produces a package of up to four documents: (1) the notice itself, (2) a service checklist, (3) a proof-of-service affidavit, and (4) a deadline calculator. All outputs are delivered as downloadable PDF files.

The Rules Engine validates notice content against current statutory requirements for each supported jurisdiction. As of the date of these Terms, the Service supports the following states: California, Texas, Florida, New York, Georgia, Arizona, Colorado, Ohio, Illinois, and North Carolina. Additional states and document types may be added at any time without prior notice.

An optional City-Level Verification add-on is available for an additional fee and performs validation against applicable municipal ordinances within supported cities. This add-on is purchased separately per notice.

We reserve the right to modify, suspend, or discontinue any feature of the Service at any time. We will make reasonable efforts to notify Users of material changes. Continued use of the Service following any change constitutes your acceptance of the updated Service.

3. Payment Terms

The Service is offered under the following purchase options, subject to change at our discretion with reasonable notice:

• Single Notice ($7 per notice): A one-time purchase granting one Credit, valid for the generation of one complete notice package. Credits do not expire.
• Credit Bundle ($24.99): A one-time purchase granting five (5) notice Credits, valid for the generation of five complete notice packages. Credits do not expire.
• Annual Starter ($99/year): An annual subscription granting up to fifty (50) standard notice generations and ten (10) city ordinance checks per year, along with one year of generation history.
• Annual Unlimited ($200/year): An annual subscription granting unlimited notice generations for unlimited properties during the subscription period, including unlimited city ordinance checks at no additional charge.
• City-Level Verification Add-on ($3 per notice): An optional supplement applied at the time of generation for properties located within supported cities with local rental ordinances. Included automatically in the Annual Unlimited Plan.

All payments are processed securely through Stripe. By completing a purchase, you authorize us to charge your selected payment method for the applicable amount. NoticeGen does not store or have access to your payment card information.

Annual Subscriptions automatically renew at the end of each billing period at the then-current annual rate unless cancelled prior to the renewal date. You may cancel your Subscription at any time from your account settings page. Cancellation takes effect at the end of the current billing period; you will retain access to your plan's features through that date. We do not offer prorated refunds for mid-period cancellations.

Single Notice and Credit Bundle Credits are non-refundable once purchased. If a generation attempt fails due to a technical error on our part and no document is delivered, we will issue a replacement Credit upon request to support@noticegen.com. All sales are otherwise final.

4. No Warranty

Documents are provided "as is" without warranty of any kind, including warranties of fitness for a particular purpose or legal sufficiency. NoticeGen does not guarantee the success of any legal action based on generated documents.

5. Limitation of Liability

Our total liability to you for any claim shall not exceed the amount you paid us in the three months preceding the claim. In no event shall NoticeGen be liable for consequential, indirect, or incidental damages.

6. Indemnification

You agree to defend, indemnify, and hold harmless NoticeGen from any claims, losses, or damages arising from your use of generated documents, including any legal challenges brought by third parties.

7. Termination

You may discontinue use of the Service at any time. If you hold an active Subscription, you may cancel it through your account settings as described in Section 3.

We reserve the right to suspend or permanently terminate your account and access to the Service, with or without notice, if we determine in our sole discretion that you have: (a) violated any provision of these Terms; (b) provided false or misleading information during registration or document generation; (c) used the Service for any unlawful purpose, including harassment, fraud, or the filing of knowingly invalid legal notices; or (d) engaged in any conduct that we reasonably believe poses a risk to us, other users, or third parties.

Upon termination, your right to access the Service ceases immediately. Any unused Credits or remaining Subscription period are forfeited without refund in the event of termination for cause. Where termination is initiated by us without cause, we will provide a prorated refund of any prepaid but unused amounts at our reasonable discretion.

Sections 4 (No Warranty), 5 (Limitation of Liability), 6 (Indemnification), 8 (Governing Law), and any other provisions that by their nature should survive, will survive termination of these Terms.

8. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

9. Contact

For questions regarding these terms, please contact us at support@noticegen.com.